When a storm tears through Collierville and shingles start peeling off the roofline, you need a crew that picks up the phone and shows up — not a call center that puts you on hold.
Long before Roof Repair Smedway had a website, our lead foremen were already climbing ladders across Collierville, TN, learning which underlayment holds up against humidity and which fastener pattern actually survives a coastal gust line.
We carry full liability coverage and workers' compensation, and every lead installer holds current state licensing, so a claim adjuster, a home inspector, or your own insurance carrier can verify our credentials without a single awkward phone call.
A patched flashing that leaks again in eighteen months costs a homeowner more than the first repair ever saved. That's why our Roof Leak Repair crews follow manufacturer specs on every nail pattern and every underlayment overlap, not just the visible parts.
Verified licensing across Collierville, TN with documentation available on request.
Storm damage doesn't check a calendar, so neither does our on-call rotation.
Every estimate is itemized in writing so you know exactly what you're paying for.
Faster arrival times because the truck was already nearby.
By the time water is visibly dripping into a room, the damage underneath the surface has usually been developing for a while.
Asphalt shingles shed protective granules as they age, and a gutter full of grit usually means the surface layer is wearing thin.
Once a shingle starts warping, it's no longer sealing properly against wind-driven rain.
Small gaps that let light in will let water in during the next heavy rain.
Ceiling stains tend to grow slowly, which is exactly why they're often ignored until the damage spreads.
Energy bills that creep upward without an obvious reason are worth checking against your roof's condition.
A visible bare patch after a windstorm means the roof's weather barrier has a direct gap that needs covering immediately.
Not every roof problem calls for the same fix, which is why we scope each job individually instead of running every call through one generic estimate.
Emergency dispatch covers downed limbs through the roof deck, storm-torn flashing, and wind-lifted shingle sections that need immediate coverage.
From a handful of cracked shingles to a full asphalt or metal system replacement, our residential crews scope the job against manufacturer specs, not guesswork.
Flat and low-slope commercial roofs get scheduled inspections in addition to repair calls, catching ponding-water issues before they become structural.
Replacement jobs include a detailed material walkthrough so you're choosing a system that fits your climate exposure and budget, not just whatever's on the truck.
Post-storm inspections give homeowners a documented record for insurance purposes, whether or not a claim is ultimately filed.
If a roof has an unusual pitch, an older material system, or a custom architectural feature, our senior crews handle the scoping personally.
A dispatcher takes down your address, roof type, and the issue, then routes it to the nearest available crew in Collierville, TN.
A technician walks the roof, checks the attic side when accessible, and documents the damage with photos.
No verbal-only pricing — every number is documented so there's no confusion at invoice time.
Once approved, the crew schedules the work and completes it to manufacturer spec, cleaning the property before leaving.
Because our teams are already local, we're rarely the company still driving in from three counties away.
Every job gets a written estimate before a single nail is pulled, so there's no surprise number waiting at the end.
Our installers train on manufacturer specifications for shingles, underlayment, and flashing systems, not just general carpentry.
We'd rather send a crew back for a five-minute fix than leave a customer unsure whether the job was done correctly.
Our estimates are itemized in a format most carriers recognize, which speeds up claim approval.
If a repair is all your roof needs, we'll say so — we don't push a full replacement to inflate the invoice.
Every Roof Leak Repair project closes with a written warranty covering our labor, separate from whatever coverage the shingle or membrane manufacturer already provides.
If a crew leader finds something during teardown that changes the scope, you'll hear about it before it changes your bill, not after.
Our Collierville coverage area extends across Collierville, TN, and if your address falls just outside the standard zone, dispatch can usually still arrange a visit.
If a storm system moves through Collierville, TN and call volume spikes, we prioritize active leaks first and communicate realistic wait times for everything else rather than leaving people guessing.
"We had a slow leak we couldn't find for months. Their tech found a cracked pipe boot in twenty minutes and fixed it the same visit. Wish we'd called sooner."
— Collierville Homeowner
"Got three quotes before calling Roof Repair Smedway. Theirs was the only one that actually explained why the price was what it was."
— Collierville Homeowner
"They talked us out of a full replacement we didn't need. Repaired the flashing instead and it's held up fine two winters later."
— Collierville Homeowner
"Crew showed up on time, walked me through the attic issues with photos, and didn't try to upsell anything."
— Collierville Homeowner
"Warranty paperwork was handed to us the same day the job finished, no chasing them down for it later."
— Collierville Homeowner
Get a straight answer and a written quote before any work starts.
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